DIALOGUE BY PHONE CALL
Receptionist : Hello, you’ve reached The RUMHS Clinic. How can I help you ?
Denise : Yes, can I speak to Dr. Nancy Anasthasya, please ?
Receptionist : Who’s calling please ?
Denise : It’s Denise here.
Receptionist : Could you spell that ?
Denise : Sure, it’s D-E-N-I-S-E.
Receptionist : Certainly. Please hold and I’ll put you through.
Denise : Thank you.
———————————–Connecting to Dr. Nancy—————————————-
Nancy : Hello
Denise : Is this Dr. Nancy Anasthasya ?
Nancy : Speaking..
MAKE AN APPOINTMENT
Secretary : Good morning. What can I do for you miss?
Denise : Good morning. I’m Denise. I am here to meet Dr. Nency to check my eyes.
Secretary : Have you made the appointment with her?
Denise : Yes I have. Yesterday I called her and she told me to come to her office at ten o’clock.
Secretary : But now Dr. Annabel is still attending the meeting. Would you mind waiting her?
Denise : Hmm, how long has it been? And what time does the meeting over?
Secretary : It started at nine o’clock and probably will be over at twelve o’clock.
Denise : I cannot wait for her until twelve o’clock. I’d like to change my appointment with her. Can you rearrange the appointment for me?
Secretary : With my pleasure miss. Let me check her schedule first. Hmm how about tomorrow at nine o’clock ? She will be available.
Denise : Ok. Tomorrow at nine o’clock, thanks.
Secretary : You’re welcome.
RESCHEDULE
Michelle : Mr Hibberd’s office!
Peter : Hello, can I speak to Brian Hibberd, please?
Michelle : I’m afraid he’s in a meeting until lunch time. Can I take a message?
Peter : Well, I’d like to arrange an appointment to see him, please. It’s Peter Jefferson here.
Michelle : Could you hold on for a minute, Mr. Jefferson. I’ll just look in the diary. So when’s convenient for you?
Peter : Sometime next week if possible. I gather he’s away the following week.
Michelle : Yes, that’s right, he’s on holiday for a fortnight.
Peter : Well, I need to see him before he goes away. So would next Wednesday be okay?
Michelle : Wednesday. let me see, he’s out of the office all morning. But he’s free in the afternoon, after about three.
Peter : Three o’clock is difficult. But I could make it after four.
Michelle : So shall we say 4.15 next Wednesday, in Mr. Hibberd’s office?
Peter : Yes, that sounds fine. Thanks very much.
Michelle : Okay, then. Bye.
APPOINMENT LETTER
Akhmad Syahroni
Jl. Kayu Putih IX D No. 32A
Jakarta, 13260
November 04, 2016
Acep Setiawan
Jl. Layur No. 155
Jakarta Timur
Dear Mr. Acep,
I am writing to you to ask for an appointment. I would like to discuss with you some of the terms which are involved in the contract which you have recently offered our company.
I hope that you can get back to me suggesting a schedule which is convenient for you. I wish that our contract can go ahead as planned.
I look forward to your reply.
Sincerely,
Akhmad Syahroni
Reference :
http://www.letterspro.com/letters/to-team-members/12577-letter-requesting-a-meeting-sample-letter
http://mybusinessenglish.blogspot.co.id/2008/02/lesson-13-telephone-conversation.html
akhmad syahroni 